An operation is a series of human activities consisting of a result and a series of interrelated events and actions to achieve a goal. Any human action includes operations, but these must be characterized by qualities such as organization and productivity.
BASIC PRINCIPLES OF OPERATIONS MANAGEMENT
The operations in organizations are a type of activity that focuses on transformations. These are the technical core, which is the heart of the company. The core offers products and services. Operational strategies are linked to control because without monitoring the process there will be no quality or lasting results. In this sense, operational strategies and control focus on the formation of high quality of production and determine the efficiency with which technical and other operations were carried out in the process of creating a product or product. a service.
The operations strategy recognizes an important operation, the success of the company depends on the quality of the inputs, the qualification of the experts who participate in the production, as well as the work of the managers who manage the processes, regulate and control the production and guide activities towards strategic planning. Thus, operations management is the management of the types of work that involve the intentional transformation of resources into future goods and services. Operations management is formally defined as a branch of management. The industry is directly related to the production of goods and services, which implies the use of special methods and techniques to solve problems within production.
OPERATION MANAGEMENT
The management of operations in a company is the administration of the production of goods and services, which involves the use of special techniques and methods to solve important production problems. These decisions focus on the location of the facilities, the equipment, and the means used. Like other types of management, this involves constant work with people, so the expert must be endowed with managerial skills.
Operational management includes:
Products and production capacity
Structure
Process control
The product and capacity are the development of products and services, the location of the property on the premises, the organization of production facilities in connection with the company strategy and distribution facilities. Sometimes even the location of the company can affect production processes and operations, including logistics structures.
The operational management structure includes a complex chain of command and command that managers use as part of their job. The commands and commands in the same company, but at different levels may be different because different managers may be in charge of the operations of the same production process. One manager takes positions to direct operations in the early stages, a second manager directly controls the production process, and a third manages the final process.
Process control is the structure of management operations. His areas of expertise include:
Stocks and resources
Company productivity
Quality of manufactured products
WHAT IS AN OPERATIONAL PROCESS?
An operational process is a set of interrelated production maneuvers through which an organization intentionally transforms resources and creates products and services. The operational process can be of different types. For example, in terms of difficulty or simplicity, there are simple and complex processes, respectively.
The simple processes include a series of elementary operations, and complex processes consist of a set of protocols coordinated in space and time change places, are transformed, or, in general, are removed from the process depending on production conditions.
Depending on the time parameter, there are continuous management processes related to discrete operations and processes. Depending on the purpose, operations can be basic and auxiliary, and also assign service processes, but as a general rule, operations require more attention not only from managers but also from other employees. Operations are also carried out in different subsystems:
Marketing
Innovation
Hiring
Production
Finance
Human resources management
Operations management is not an easy process because the methods for this are very important when dealing with them. The methods are applied in the provision of services but are often used as separate entities from operations.
Manufacturing organizations focus on the production of tangible goods, while the service industry provides intangible goods. For example, medical and educational services, communication, and transportation services. But also services require the attention of managers because the sphere has a complex structure, respectively, different types of operations affect success.
Operations are manifestations of a complex structure, services are not ephemeral entities either, so the management of operations in the company dedicated to the production of goods and services plays an important role.
Despite the differences between manufacturing and service companies, the operational challenges they face are similar.
Both organizations are required to be guided by calendars.
Both manufacturing and service companies must source different materials and equipment.
Both types of companies must take care of quality and productivity.
Due to the great similarity of operational problems, operational management tools and techniques can and should be applied in service organizations to the same extent as in manufacturing companies.
