SSL (Secure Socket Layer) is a technology used to encrypt communication between a user’s browser and a web server. It ensures that the data transmitted between them is secure and cannot be intercepted by any third party. Sometimes users may encounter an error message that says “cannot communicate using SSL.” This error can occur due to a variety of reasons, including outdated browser settings, server configuration issues, or a problem with the SSL certificate. Fortunately, there are several ways to fix this issue.
One way to fix the “cannot communicate using SSL” error is to check your browser settings. Ensure that your browser is updated to the latest version, and that SSL/TLS is enabled. If SSL/TLS is disabled, you may need to enable it in your browser settings. To do this, go to the browser’s settings, click on the “Advanced” tab, and then select “Security.” From there, you can enable SSL/TLS.
Fix 1: Reset & Restart Router
If you’re facing the “cannot communicate using SSL” error on your device, resetting and restarting your router can be an effective solution. The error can occur when there is an issue with your router’s settings or connectivity. Here’s how to reset and restart your router to resolve the issue:
- First, turn off your router by unplugging it from the power source.
- Wait for at least 30 seconds before plugging it back in.
- Once the router is plugged back in, wait for it to fully boot up and connect to the internet.
- Check if the “cannot communicate using SSL” error is resolved.
- If the error persists, try resetting your router to its default settings. You can do this by pressing and holding the reset button on the back of the router for about 10 seconds.
- Release the button and wait for the router to reboot.
- After the router has rebooted, configure the settings as per your requirements.
- Connect to the internet and check if the “cannot communicate using SSL” error is resolved.
Fix 2: Turn On Consistent NAT
Devices on a network cannot communicate using SSL (Secure Sockets Layer), which is a protocol for secure communication over the internet. One possible reason for this issue is a lack of consistent NAT (Network Address Translation) settings on the network.
NAT allows multiple devices to share a single public IP address and enables communication between devices on a network and devices outside the network. If NAT settings are not consistent across all devices on the network, it can lead to communication issues, including SSL communication problems.
To address this issue, turning on consistent NAT may be necessary. Consistent NAT ensures that the same public IP address is used for all devices on the network, which can help to maintain stable and secure communication. This can be especially important for applications and services that rely on SSL for secure communication.
Fix 3: Turn Off SSL Control
Sometimes, SSL control settings can cause conflicts with SSL communication, resulting in the “cannot communicate using SSL” error. Disabling SSL control can be a quick fix to resolve the issue. Turning off SSL control can make your device vulnerable to security threats. So, it is recommended to turn it off only as a temporary solution and to turn it back on once the issue is resolved.
To turn off SSL control, you need to access your browser’s settings. Go to the browser’s advanced settings and look for the SSL control option. Disable the SSL control option, save the changes, and try to establish an SSL connection again.
Fix 4: Turning UPnP
Enabling UPnP (Universal Plug and Play) can often help devices communicate with each other on a network. However, even with UPnP enabled, devices still cannot communicate using SSL (Secure Sockets Layer), which is a protocol for secure communication over the internet.
When devices cannot communicate using SSL, it can be due to various factors. One possibility is that SSL is not properly configured on one or more devices. Another possibility is that there is a firewall or security software blocking SSL traffic on the network. In either case, it is important to troubleshoot and address the issue to ensure that devices can communicate securely.
Fix 5: Use HTTP Rather Than HTTPS
If you’re encountering the “cannot communicate using SSL” error on your device, using HTTP rather than HTTPS can be an effective solution. The error can occur when there is an issue with the SSL certificate or when the SSL connection is not properly established. Here’s how to use HTTP rather than HTTPS to resolve the issue:
- Open your browser and navigate to the website where you’re encountering the error.
- In the address bar, replace “HTTPS” with “HTTP”.
- Hit enter to reload the website using HTTP rather than HTTPS.
- Check if the “cannot communicate using SSL” error is resolved.
- If the error is resolved, it may indicate an issue with the SSL certificate or SSL connection.
- If you need to use HTTPS to access the website, try clearing your browser cache and cookies, and then restart your browser.
- If the error persists, try accessing the website from a different browser or device.
Fix 6: Updating Firmware Model In Safe Mode
If you’re encountering the “cannot communicate using SSL” error on your device, updating your firmware model in safe mode can help resolve the issue. The error can occur due to outdated firmware or software on your device, which can cause SSL communication issues. Here’s how to update your firmware model in safe mode to resolve the issue:
- First, turn off your device and wait for at least 30 seconds.
- Press and hold the power button until you hear two beeps. This will boot your device in safe mode.
- Once your device is in safe mode, connect it to the internet.
- Navigate to the settings menu and select “System Software Update.”
- Follow the on-screen instructions to download and install any available firmware or software updates.
- Once the updates are installed, restart your device.
- Check if the “cannot communicate using SSL” error is resolved.
Fix 7: Modifying Default DNS
DNS (Domain Name System) is responsible for translating domain names into IP addresses. Sometimes, the default DNS provided by your internet service provider can cause SSL communication issues, resulting in the “cannot communicate using SSL” error. Modifying the default DNS can help resolve the issue.
To modify the default DNS, you need to access your router’s settings. Open your web browser, type your router’s IP address in the address bar, and press Enter. Enter your router’s login credentials and navigate to the DNS settings. Look for the option to modify the default DNS and enter a new DNS address, such as Google DNS or OpenDNS.
Fix 8: Hard Resetting PS4
If you are unable to establish an SSL connection on your PS4, a hard reset may help resolve the issue. Before performing a hard reset, make sure to back up any important data on your PS4.
To hard reset your PS4, follow these steps:
- Turn off your PS4 by holding down the power button until the system beeps twice.
- Disconnect all cables from your PS4, including the power cable.
- Wait at least 30 seconds before reconnecting all cables.
- Turn on your PS4 and try to establish an SSL connection again.
If the issue persists, it is recommended to seek additional help from a technical expert or Sony support.
Frequently Ask Questions
Why does my ps4 keep saying Cannot communicate using SSL?
If your PS4 keeps saying “cannot communicate using SSL,” it could be due to several reasons. One possible cause is an outdated SSL certificate. SSL certificates are issued by trusted third-party organizations and are used to establish secure connections between web servers and user’s browsers. If the SSL certificate on the web server you are trying to access is expired or invalid, you may receive an SSL error message that says “cannot communicate using SSL.”
Another possible cause of the “cannot communicate using SSL” error on your PS4 is a misconfigured DNS (Domain Name System). DNS is responsible for translating domain names into IP addresses, and if your PS4 is unable to resolve the DNS, it may not be able to establish an SSL connection.
How do you fix an SSL error has occurred and a secure connection to the server Cannot be made?
If you receive an error message that says “an SSL error has occurred and a secure connection to the server cannot be made,” it means that your browser is unable to establish a secure connection to the server you are trying to access. This error can occur due to various reasons, such as outdated browser settings, server configuration issues, or problems with the SSL certificate. Here are some possible fixes for the issue:
- Check your internet connection: A weak or unstable internet connection can cause SSL communication issues and prevent your browser from establishing a secure connection. Make sure your internet connection is stable and strong.
- Check your date and time settings: If your device’s date and time settings are incorrect, it can cause SSL errors. Make sure your device’s date and time settings are correct.
- Clear your browser cache: Clearing your browser cache can help resolve SSL errors. Go to your browser settings and clear your cache and cookies.
- Update your browser: Outdated browser settings can cause SSL errors. Make sure your browser is up-to-date.
- Disable SSL scanning: Some antivirus programs have SSL scanning features that can interfere with SSL connections. Try disabling SSL scanning in your antivirus program settings.
- Check the SSL certificate: Make sure the SSL certificate on the server you are trying to access is valid and not expired. If the certificate is expired or invalid, contact the website owner to resolve the issue.
- Try a different browser: If the issue persists, try accessing the website using a different browser to see if the error is specific to the browser you are using.
