
If you’re experiencing a situation where all the lights on your modem are on, but there is no internet connectivity, it can be a frustrating experience. Before you start panicking, there are a few things that you can do to try and troubleshoot the issue.
You should check if there is an outage in your area. Sometimes, internet service providers experience outages that can affect multiple users. You can check your ISP’s website or social media pages to see if there are any reported outages in your area. If there is an outage, you will need to wait until the issue is resolved by your ISP.
If there is no reported outage, you should try restarting your modem. Unplug the power cord from your modem and wait for a few seconds before plugging it back in. This can sometimes fix the issue by resetting your modem and allowing it to establish a new connection with your ISP.
If restarting your modem doesn’t work, you can try resetting it to its factory settings. Keep in mind that this will erase any custom settings that you might have configured on your modem, and you will need to set them up again from scratch. To reset your modem, look for a small reset button on the back or bottom of the device, and hold it down for about 10 seconds.
What Do All Green Router Lights Tell You? (6 Things)
When all the lights on your router are green, it typically indicates that the router is functioning properly and has established a connection with your internet service provider (ISP). İf you’re experiencing a situation where all lights on modem but no internet, it can be an indication of several things.
- Modem is working: When all the lights on your modem are on, it means that your modem is receiving power and functioning properly. This is a good sign, as it indicates that the issue is likely not with the modem itself.
- Internet Service is Available: If all lights on the modem are on, it indicates that your router has established a connection with your ISP. This is a positive sign as it means that internet service is available to your home.
- No Outages: When all lights on modem but no internet, it doesn’t necessarily mean that there is an outage in your area. If there is an outage, your ISP will typically communicate it to their customers through their website, social media pages, or other channels.
- Router Configuration: One possible cause of all lights on modem but no internet could be an issue with your router’s configuration. This could be due to incorrect settings, outdated firmware, or other factors. You can try resetting your router to its default settings or updating its firmware to troubleshoot the issue.
- Connectivity Issue: Another possible cause of all lights on modem but no internet could be a connectivity issue between your router and your ISP’s network. This could be due to damaged cables, interference, or other factors. You can try restarting your modem or contacting your ISP’s technical support team to troubleshoot the issue.
- Security Settings: Sometimes, all lights on modem but no internet could be due to security settings on your router that are blocking internet access. This could be due to a misconfigured firewall or other security settings. You can try disabling your router’s security settings temporarily or adjusting them to troubleshoot the issue.
How Many Devices Are Unable to Connect?

When you experience a situation where all lights on modem but no internet, one of the first things you may want to check is how many devices are unable to connect to the internet. This can give you a better idea of the scope of the issue and help you troubleshoot it more effectively.
If only one device is unable to connect to the internet, it may indicate that the issue is specific to that device. You can try restarting the device, resetting its network settings, or running a virus scan to troubleshoot the issue. If these steps don’t work, you can contact the device manufacturer’s technical support team for further assistance.
If multiple devices are unable to connect to the internet, it may indicate a wider issue with your home network. In this case, you can try restarting your modem, resetting your router to its default settings, or contacting your ISP’s technical support team for further assistance. Restarting your modem or resetting your router may disconnect all devices from your network, so you should do this during a time when it will not impact your work or productivity.
What Other Devices Are in the Network Structure?
When troubleshooting a situation where all lights on modem but no internet, it’s important to consider the other devices that are part of your network structure. Understanding the devices that are connected to your network can help you identify potential issues that may be affecting your internet connectivity.
The most common devices in a home network structure are routers, modems, and computers. However, there may be other devices connected to your network, such as smartphones, tablets, smart TVs, gaming consoles, and smart home devices like thermostats and security cameras. All of these devices can potentially impact your internet connectivity, so it’s important to consider them when troubleshooting the issue.
Can You Connect Directly to the Modem?
If you’re experiencing a situation where all lights on modem but no internet, you may be wondering if you can connect directly to the modem to troubleshoot the issue. Connecting to the modem can help you determine whether the issue is with your modem, your router, or another device in your network.
To connect directly to the modem, you’ll need to disconnect the Ethernet cable that connects your router to the modem and connect your computer or device directly to the modem using an Ethernet cable. Once you’ve made this connection, you can try accessing the internet to see if the issue persists.
What Do You Do When You Find the Problem? (3 Issues)

Once you’ve identified the problem in a situation where all lights on modem but no internet, there are a few steps you can take to resolve the issue and restore internet connectivity to your network.
One potential issue that you may have identified is a problem with your modem. If your modem is not functioning properly, it can impact your internet connectivity. In this case, you can try resetting your modem by unplugging it from the power source for 30 seconds and then plugging it back in. If the issue persists, you can contact your ISP’s technical support team for further assistance.
Another potential issue that you may have identified is a problem with your router. If your router is not functioning properly, it can also impact your internet connectivity. You can try resetting your router by pressing and holding the reset button for 10 seconds. This will reset your router to its factory settings. You can then reconfigure your router with the necessary settings to connect to your modem and restore internet connectivity.
FAQs
Why is my Wi-Fi not working but the lights are green?
It can be frustrating when all lights on modem but no internet and your Wi-Fi is not working, despite the green lights indicating that everything is connected. There are several reasons why your Wi-Fi may not be working despite the green lights on your modem.
One possible reason is that your router may be experiencing an issue that is preventing it from providing a Wi-Fi signal. Even though the lights on your modem may be green, the Wi-Fi signal from your router may not be functioning correctly. You can try resetting your router or contacting your router manufacturer’s technical support team for further assistance.
How long do routers last?
Routers are an essential component of any home or business network, providing internet connectivity to multiple devices. Like any electronic device, routers have a limited lifespan and can experience issues over time, even if all lights on modem but no internet. So, how long do routers last?
The lifespan of a router can vary depending on several factors, including the quality of the device, the amount of use it receives, and how well it is maintained. Routers can last anywhere from 2-5 years. Some high-end routers can last up to 10 years or more if properly maintained.
One factor that can impact the lifespan of a router is the amount of use it receives. If a router is constantly in use and has a high volume of traffic passing through it, it may experience more wear and tear than a router that is used less frequently. İf the router is used for bandwidth-intensive activities like streaming or gaming, it may experience more strain and have a shorter lifespan.